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Q:
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Why can’t I connect to the number that I’ve dialed?
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A:
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- Please check the dialed number again, as well as area and country codes.
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You may have incorrectly entered an international prefix (e.g. 00,001) before the country code. This prefix is not required to use this card
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Q:
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Why is there no response after I entered my PIN?
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A:
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- A tone dial phone or tone dialler is required to use this phonecard service.
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Ensure that you have entered the correct PIN printed on the back of your phonecard.
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Q:
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I insert the card in the public payphones?
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A:
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No, the card does not work in public payphones. |
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Q:
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Should I pay to initiate calls at public payphones?
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A:
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We don’t charge you for initiating calls at public pay phones, but you may have to insert payment for a local phone call according to the payphone that you use.
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Q:
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What is "Easy Dialing"?
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A:
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"Easy Dialing" allows you to pre-register specific phone numbers so that you never have to enter PIN numbers when dialing international calls
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